troubleshoot.md


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pagetitle: Troubleshooting
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# Troubleshooting

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-   **Note: HWID Activation is not working, use KMS38 option for now\
    **HWID activation is not working because of server-side changes at Microsoft. Use the KMS38 option for now. Your previously established HWID is safe. This happened because of [recent change](https://devicepartner.microsoft.com/en-us/communications/comm-windows-ends-installation-path-for-free-windows-7-8-upgrade) to not allow Windows 7/8 free upgrades.

-   Reach out to us on [Discord](https://discord.gg/gjJEfq7ux8) (signup not required) or [Telegram](https://t.me/Microsoft_Activation_Scripts) with an error screenshot.

-   Alternatively, you can connect with us [here](contactus.html).

[![](https://lookimg.com/images/2023/03/21/QTvjcD.png)](https://discord.gg/gjJEfq7ux8) [![](https://lookimg.com/images/2023/03/21/QTvLyd.png)](https://t.me/Microsoft_Activation_Scripts)

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