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---
pagetitle: FAQ
---
# FAQ
(Frequently Asked Questions)
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- **How to use it?\
**Check the info [here](index.html#Download__How_to_use_it).
- **How to activate Windows permanently?**\
Use the HWID option in MAS.
- **How to download and install Office?**\
Check the info [here](genuine-installation-media.html).
- **How to activate Office permanently?**\
Use the Ohook option in MAS.
- **It says activation failed, what to do now?**\
Check [here](troubleshoot.html).
- **How to download the full version of Windows 10 LTSC 2021?**\
Check the info [here](genuine-installation-media.html).
- **How to change the Windows edition from Home to Pro?\
**In MAS, go to Extras and select the Change Edition option.
- **Will I lose any data in changing the Windows edition from Home to Pro with MAS?**\
No.
- **I changed my Windows edition from Home to Pro and now Windows is deactivated.**\
Run HWID activation to activate Pro. Each edition requires separate activation.
- **How to remove HWID, Ohook, KMS38, and Online KMS activation?**\
[HWID](hwid.html#How_to_remove_HWID), [Ohook](ohook.html#How_to_remove_Ohook), [KMS38](kms38.html#How_to_remove_KMS38), [Online KMS](online_kms.html#How_to_remove_Online_KMS)
- **Is MAS safe? How can I know if there is any malware?**\
MAS is fully [open-source](index.html#MAS_Latest_Release). You can open the batch files with Notepad and verify it. It has many users/stars on GitHub. You can even perform the activation manually, check the Docs section for instructions.
- **Can I link my Microsoft account safely with MAS activation methods?**\
Yes.
- **Can I update Windows/Office after activation?**\
Yes.
- **I'm in Russia and Office is not downloading.**\
Check this [guide](bypass-russian-geoblock.html).
- **Can I activate Office 365?**\
Yes, use the Ohook activation option. However, you can't get server-side O365-specific features such as 1TB storage in OneDrive, though almost all other features and 5GB storage in a free OneDrive account would work fine.
- **Why Office is showing the "Update License" button in the file menu?\
**It is appearing even for customers who have a genuine subscription license and there is nothing to worry about. More [info](https://support.microsoft.com/office/update-license-button-29025197-58d9-4b17-acc1-99a45dabf330).
- **Can I get the Copilot feature in Office with MAS activation?\
**No. [Copilot](https://www.microsoft.com/microsoft-365/microsoft-copilot) is an additional plan that can be added to existing subscriptions of Microsoft 365.
- **Can I get Python in Excel with MAS activation?**\
[Python in Excel](https://support.microsoft.com/office/introduction-to-python-in-excel-55643c2e-ff56-4168-b1ce-9428c8308545) is currently in the preview and it's a server-side feature. To get this feature, you need to switch the office update channel to the [Insider build](https://github.com/massgravel/Microsoft-Activation-Scripts/discussions/399#discussioncomment-8871527) and then you will be able to get a few tries to test it if you don't have a Microsoft 365 subscription, meaning to get full access, you need a subscription license and it won't work with MAS activation.
- **I'm getting an 'Office is not genuine' banner.**\
Run Ohook activation from the latest MAS version.
- **Can I delete the MAS folder after activation?**\
Yes.
- **How is MAS able to activate?**\
Read activation details in the Docs section.
- **Does MAS work for Windows 7/8.1?**\
The online KMS option works for Windows 7 Pro & Enterprise (Not Ultimate). All Windows 8/8.1 editions are supported by the Online KMS option.
- **Where can I donate?**\
MAS project doesn't accept donations and it's free.\
It's because it's a community project and involves many contributors, splitting donations is not practical, and also because profiting from piracy is not good.
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If you have any other questions, feel free to connect with us [here](contactus.html).
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