diff --git a/docs/faq.md b/docs/faq.md index 8dd29a1..5ad87fb 100644 --- a/docs/faq.md +++ b/docs/faq.md @@ -60,6 +60,9 @@ Microsoft released a **fix** the next day for the 64-bit Windows version (32-bit > > netsh advfirewall reset > ``` +> If you are using Pi-hole, a hosts file, or any other firewall to block telemetry, make sure the following URL is **not** blocked: +> `settings-win.data.microsoft.com` +> > **Restart** the system, and run "Check for updates" again. The end-of-support message should no longer appear. Still seeing the EOS message? [Connect with us](troubleshoot.md) for help. @@ -127,6 +130,16 @@ Check this [guide](https://gravesoft.dev/bypass-microsoft-geoblocking). --- +#### Office is showing: "It looks like your stored credentials are out of date. Please sign in as so we can verify your subscription." + +1. Sign out of all accounts in Office (if any are currently signed in). +2. Activate Office using the [latest MAS version](intro.md#how-to-activate-windows--office--extended-updates-esu). +3. Sign back into your Office account (if needed). + +Still seeing this message? [Connect with us](troubleshoot.md) for help. + +--- + #### Can I activate Office 365? Yes, use the Ohook activation option. However, you can't get server-side O365-specific features such as 1TB storage in OneDrive, though almost all other features and 5GB storage in a free OneDrive account would work fine.