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Diffstat (limited to 'docs/faq.md')
| -rw-r--r-- | docs/faq.md | 13 |
1 files changed, 13 insertions, 0 deletions
diff --git a/docs/faq.md b/docs/faq.md index 8dd29a1..5ad87fb 100644 --- a/docs/faq.md +++ b/docs/faq.md @@ -60,6 +60,9 @@ Microsoft released a **fix** the next day for the 64-bit Windows version (32-bit >
> netsh advfirewall reset
> ```
+> If you are using Pi-hole, a hosts file, or any other firewall to block telemetry, make sure the following URL is **not** blocked:
+> `settings-win.data.microsoft.com`
+>
> **Restart** the system, and run "Check for updates" again. The end-of-support message should no longer appear.
Still seeing the EOS message? [Connect with us](troubleshoot.md) for help.
@@ -127,6 +130,16 @@ Check this [guide](https://gravesoft.dev/bypass-microsoft-geoblocking). ---
+#### Office is showing: "It looks like your stored credentials are out of date. Please sign in as so we can verify your subscription."
+
+1. Sign out of all accounts in Office (if any are currently signed in).
+2. Activate Office using the [latest MAS version](intro.md#how-to-activate-windows--office--extended-updates-esu).
+3. Sign back into your Office account (if needed).
+
+Still seeing this message? [Connect with us](troubleshoot.md) for help.
+
+---
+
#### Can I activate Office 365?
Yes, use the Ohook activation option. However, you can't get server-side O365-specific features such as 1TB storage in OneDrive, though almost all other features and 5GB storage in a free OneDrive account would work fine.
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